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Job Information
Applied Materials Order Management II in Hsinchu, Taiwan
Key Responsibilities
• Customer parts, return, repair, service requests interaction and processing
• Quote, part# inquiry, problem parts, pricing issue follow up and update
• Order management incl. book, bill, tracking, update, change and troubleshoot
• Entitlement checks
• Service dispatch
• Part expedite, fulfillment and delivery coordination
• Customer escalation follow up and update
• Multi-regions support for the above scope
輪班說明:
• 採四班二輪制並支付輪班津貼: 大夜班(每月NTD 15,000),大日班(每月NTD 7,500) ;
需同時有輪小夜(下午1點到晚上10點)的彈性 (津貼: 小夜班每月NTD 10,000)
• 大夜班(晚上七點至隔天上午七點)與大日班(上午七點至當日下午七點)
• 每一班表十二小時,實際工作時間十小時,休息兩小時
• 每三個月調換日、夜班表一次
Requirement
• 中日語輪班人員
• Bachelor degree in International Business , business administration or foreign language
• Willing to work 2 days on 2 days off
• Personality with positive, proactive, detail-oriented, and responsible
• Good Communication skill / Team player/ Delicate work skill
• Excellent telephone communication skills
• Good communication writing skills in English and Chinese
• Business knowledge on Import and Export business and international trade business
• Experience on service/sales order management, Inventory management or relevant
• 日文檢定N1/ TOEIC 750分以上
Qualifications
Education:
Associate's Degree
Skills:
Certifications:
Languages:
Years of Experience:
Up to 1 Year
Work Experience:
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
No
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.